Customer Success Manager

Oktopost is THE social media management platform for B2B marketers. World leading companies like: Atos, Fujitsu, Nice, Fidelity Information Services, Mitsubishi and Panaya are using Oktopost to enable marketing teams to manage, measure and amplify their social media activities. We are a fast-paced, innovative startup, based in Ramat-Gan looking to hire a Customer Success Manager.

Are you a social media junkie? Do you know the ins and outs of Facebook and Twitter? Are you customer-service oriented? Have a knack for nurturing and maintaining business relationships? If so, Oktopost, the leading social media management platform is looking for you!

Responsibilities

You'll be responsible for maintaining, nurturing and growing our client base, and being an ambassador for potential and existing customers. In this role, you'll also work closely with the marketing and development team to stay up to date with new features, understand how to best leverage the platform and learn about best practices in the content marketing and social media marketing world.

Requirements

  • Create strong business relationships with prospects, existing customers
  • Manage day-to-day relationships and communications with customers
  • Recommend best practices and use cases for features according to customer needs
  • Good understanding of web marketing (social, blogs, RSS, etc.)
  • Excellent presentation, verbal, and writing skills are required (English)

Apply

To apply please submit your resume to jobs@oktopost.com and use the job id SUCCESSMNGR in the email subject.