Bring Social Care To The Forefront Of Your Customers

Your customers are turning to social media for quick answers and support. Oktopost's powerful social customer care solution allows you to engage with them at all times, ensuring that every interaction comes from the right place at the right time.

See what you can gain from social customer care

Social Care at Scale

Bring all of your mentions, comments, and messages into one place to provide efficient customer support, at scale.

Deliver Exceptional Customer Service

View in detail how every customer inquiry was handled - and by whom - to provide the best possible response.

Increase Customer Satisfaction

Provide immediate and personalized responses to every customer question or feedback for a better customer experience.

Team Collaboration

Assign social conversations to relevant team members, ensuring everyone is working together to deliver a seamless customer care.

Build Long-Term Relationships

Tie social care data to any customer relationship management platform for a more complete picture of your customer journeys over time.

Get Started With Social Customer Care

Oktopost's Social Customer Care solution is currently in Beta. Contact us to try it out to see how it can help you become a more customer-centric company!

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