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Salesforce social media integration

Personalize your sales calls and close more deals by understanding what social content your customers find most engaging.

Get a 360-degree view of your customers with Oktopost bringing in the missing piece of the puzzle - social data. Discover which content your customers find most engaging and build better customer experiences with hyper-personalized communication. Report on social insights, without leaving Salesforce, and use Oktopost's data in your dashboards to see how social impacts your whole business.

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Key Benefits

Social Care

Easily create Salesforce Cases for every social conversation that requires assistance. Get better visibility into where support issues are being reported and provide excellent customer care on social media.

Social Selling

Oktopost's Employee Advocacy for Salesforce is a built-in module that enables sales professionals to quickly discover and publish social content as well as track prospects' engagement directly from Salesforce.

About Salesforce

Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all departments a single, shared view of every customer.

Additional Resources

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Discover how B2B marketing teams leverage Oktopost social media data in Salesforce social media integration to improve their customer experience.

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