Social media can be an overwhelming place. Track relevant keywords, mentions, and competitor pages to stay on top of conversations that impact your brand.
Your customers are turning to social for quick answers. Bring every mention, comment, and direct message – from every profile – into one inbox to ensure timely follow-ups.
Assign social conversations to relevant team members, ensuring everyone is working together to provide immediate and personal responses for a better customer experience.
Manage all inbound and outbound conversations to hold employees responsible for every social interaction. Track who replied, assigned, completed, or left a note on a message.
Protect, measure, and optimize the impact of your brand communication with TalkWalker's advanced social listening and analytics suite.