Win the hearts of your customers on social

Streamline your social communications to deliver smarter, faster, and more personal customer experiences – all from a single interface

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Live Streams

Surface relevant conversations in real-time

Social media can be an overwhelming place. Track relevant keywords, mentions, and competitor pages to stay on top of conversations that impact your brand.

Unified Inbox

Manage customer support at scale

Your customers are turning to social for quick answers. Bring every mention, comment, and direct message – from every profile – into one inbox to ensure timely follow-ups.

Team Collaboration

Make better decisions, company-wide

Assign social conversations to relevant team members, ensuring everyone is working together to provide immediate and personal responses for a better customer experience.

Complete Auditability

Identify opportunities to improve CX

Manage all inbound and outbound conversations to hold employees responsible for every social interaction. Track who replied, assigned, completed, or left a note on a message.

Advanced Monitoring

Supercharge your social monitoring

Protect, measure, and optimize the impact of your brand communication with TalkWalker's advanced social listening and analytics suite.

Your customers are talking. Make sure you’re listening.

Customers have embraced social media as their #1 support channel. You can too with Oktopost’s powerful social listening tools.

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