Social media can be an overwhelming place. With social listening, you can track relevant keywords, mentions, and competitor pages to stay on top of conversations that impact your brand.
Your customers are turning to social for quick answers. Bring every mention, comment, and direct message – from every profile – into one inbox to ensure timely follow-ups.
Social media management is a team effort! Assign social conversations to relevant team members, ensuring everyone is working together to provide immediate and personal responses.
Manage all inbound and outbound conversations to hold employees responsible for every social interaction. Track who replied, assigned, completed, or left a note on a message.
Protect, measure, and optimize the impact of your B2B marketing communication with TalkWalker's advanced social listening and analytics suite.