Terms & Policies

Accessibility

Voluntary Product Accessibility Template (VPAT) outlining §508 accessibility information for Oktopost.

Please note, when using Oktopost, there are two ways to interact with stored content:

  1. Via the Oktopost web interface through a modern browser
  2. Via the Oktopost application programming interface (API) which provides information in a machine-readable format for integration with other applications

Summary

Guideline Applicable Compliance

Section 1194.21 Software Applications and Operating Systems

Not Applicable

-

Section 1194.22 - Web-based Intranet and Internet Information and Applications

Applicable

Supports with Exceptions

Section 1194.23 - Telecommunications Products

Not Applicable

-

Section 1194.24 - Video and Multi-media Products

Not Applicable

-

Section 1194.25 - Self-Contained, Closed Products

Not Applicable

-

Section 1194.26 - Desktop and Portable Computers

Not Applicable

-

Section 1194.31 - Functional Performance criterion

Applicable

Supports with Exceptions

Section 1194.41 - Information, Documentation and Support

Applicable

Supports

Section 1194.22 Web-based Intranet and Internet Information and Applications

Criteria Level of support Remarks and explanations

(a) A text equivalent for every non-text element shall be provided (e.g., via 'alt', 'longdesc', or in element content).

Supports

(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

Not applicable

(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

Supports

(d) Documents shall be organized so they are readable without requiring an associated style sheet.

Supports

Oktopost uses modern, text-based, semantic web development practices, and does not rely on non-HTML plugins or applets such as Java, ActiveX, or Flash except where otherwise noted for non-essential functionality.

(e) Redundant text links shall be provided for each active region of a server-side image map.

Not applicable

No server-side image maps are used.

(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.

Not applicable

No client-side image maps are used.

(g) Row and column headers shall be identified for data tables.

Supports

(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

Not applicable

(i) Frames shall be titled with text that facilitates frame identification and navigation

Not applicable

No frames are used for navigation. An iframe is used to render visual representations of some user content such as maps.

(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

Supports

(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.

Not applicable

The Oktopost web application does not utilize a text-only alternative page.

(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.

Supports

(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with 1194.21(a) through (l).

Not applicable

The only plugin used is a flash-based tool for simplifying the task of copying text visible on the page to the user’s clipboard. The task may be accomplished through the operating system’s standard copy and paste functionality.

(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Supports

(o) A method shall be provided that permits users to skip repetitive navigation links.

Supports with exceptions

The user must tab through repetitive links as there is no skip to main content.

(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

Not applicable

Timed responses are not required.

Section 1194.31 Functional Performance criterion

Criteria Level of support Remarks and explanations

(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.

Supports with exceptions

Account management and social interaction scenarios for each of the Oktopost offerings covered by this VPAT have focus order, name, role, value, and info and relationship issues that may prevent some scenarios from being completed.

(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.

Supports with exceptions

Zooming to certain levels will cause info on the screen to be pushed off and require horizontal scrolling.

(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided

Supports

Products do not require auditory feedback.

(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

Not applicable

Products do not use auditory feedback.

(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.

Supports

Products do not require speech input.

(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.

Supports with exceptions

Submenus and other control areas may require using irregular keyboard actions such as tabbing versus up/down arrows.

Section 1194.41 Information, Documentation and Support

Criteria Level of support Remarks and explanations

(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge

Supports

Please contact tickets@oktopost.com with any such requests.

(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

Supports

Documentation available on oktopost.com/accessibility.

(c) Support services for products shall accommodate the communication needs of end-users with disabilities.

Supports

Support provided via web and email.