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Episode summary
The defining issue of our time is trust. Trust can predict the well-being of any brand. In this episode, Ambassador Ido Aharoni joins host Colin Day, Managing Director of Oktopost to discuss how to keep your brand moving forward during a crisis. Put, Ambassador Ido Aharoni calls out 3 tips:
- Be relevant to the situation
- Maintain the highest levels of trust
- Stay true to your brand’s purpose
The two dive into why any brand that collects and analyzes data must maintain high levels of trust, the opportunities and threats of digitalization, the rapid adaptation of technology, and why an organization’s people are the best to consult when a brand is threat forecasting.
Ambassador Ido Aharoni even discusses why, in times of crisis, where levels of uncertainty are at an all-time high, the biggest mistake that a brand can make is cutting the marketing budget.
According to Ambassador Ido Aharoni, a crisis is a time when you have to be proactive. It’s the golden rule in crisis management, and a brand must do all the things it was afraid to do.
Hot Topics of this Episode Include:
- Why the biggest mistake a business can make is slashing a marketing budget in times of crisis
- The golden rule in crisis management for brands
- Why B2B marketers need to create a fan base and have the ability to communicate directly with the people who depend on their brand
Meet ambassador Ido Aharoni
Ambassador Ido Aharoni serves as Global Distinguished Professor for international relations at New York University’s Graduate School of Arts and Science. He is a member of the International Advisory Council of APCO Worldwide, a Global Ambassador for Maccabi World Union, Chairman of the Charney Forum for New Diplomacy, and a co-founder of Emerson Rigby Ltd.
Aharoni is a 25-year veteran of Israel’s Foreign Service. He is a public diplomacy specialist, founder of the Brand Israel Program, and a well-known nation branding practitioner.
Aharoni is Israel’s longest-serving Consul-General in New York and the tri-state area. He held that position with the rank of Ambassador for six years (2010-2016), overseeing the operations of Israel’s largest diplomatic mission worldwide.
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