Back to basics: Your social media questions answered

Behind the Post Published: September 12, 2022
Back to basics: Your social media questions answered

Olivia Messina and Addie Peters take the hot seat to answer your most asked social media questions.

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Episode summary

No social media manager has all the answers – but the Oktopost social team is hoping to change that one insight at a time!

Shedding some light on the most asked questions around B2B social are Olivia Messina and Addie Peters. The two tackle a tell-all episode around a broad scope of questions in the social media industry.

Tune in for a conversation on landing a role in social media, the B2B organizations with a noteworthy TikTok presence, how to determine the best time to post, tips for leading an employee advocacy program, writing content for colleagues, and so much more!

And, of course, our social team shares the truth about engagement rate and why it’s not the most meaningful metric to report on, or is it?

Hot topics:

  • Tips for landing a social media position
  • Reporting on engagement rate – is it the golden metric?
  • Writing for employee advocacy: navigating creating copy for others to share

Meet Addie

Adeline Peters is Oktopost’s Social Media Content Specialist. Passionate about creating engaging and intuitive content, she is getting her hands dirty. Addie strategizes, delivers, and manages content across multiple social platforms. She crafts posts for Oktopost’s employee advocacy board and is always looking for what to share next. Alongside this, she is an expert in creating content that evokes emotion and triggers a deep thought process.

When Addie isn’t writing posts or outlining strategies, you can find her heading to a yoga class, baking, or filming Tik Toks.

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Frequently Asked Questions

What are the key strategies for building a successful B2B employee advocacy program?

A successful B2B employee advocacy program thrives on empowering your colleagues to authentically share company content. Focus on providing diverse, pre-approved content that resonates with their professional networks, making it effortless for them to share, and actively recognizing their contributions. Effective programs transform employees into credible brand ambassadors, significantly extending your brand's reach and fostering trust.

Is engagement rate the most critical metric for evaluating B2B social media performance?

While engagement rate provides valuable insights into audience interaction, it's not always the sole 'golden metric' for B2B social media. For B2B, it’s crucial to look beyond surface-level likes and comments towards metrics that directly impact business objectives, such as lead generation, website traffic, qualified opportunities, and pipeline contribution. A holistic view that connects social activity to overarching sales and marketing goals offers a far more meaningful evaluation of success.

How can B2B social media teams effectively write content for employee advocates to share?

Crafting compelling content for B2B employee advocates requires a strategic approach. Develop copy that is professional, easily digestible, and highly relevant to their individual networks. Provide multiple options for sharing, including pre-written posts that can be personalized, along with clear calls to action. The primary goal is to make it simple and appealing for employees to amplify brand messages while maintaining their unique professional voice.

What considerations are essential for B2B companies determining the best time to post on social media?

Determining optimal posting times for B2B content involves more than just general trends; it demands a deep understanding of your target audience's online behavior, professional working hours, and platform-specific usage patterns. Analyze past performance data, experiment with different scheduling, and leverage analytics tools to pinpoint precisely when your B2B audience is most active and receptive to your content.

Can platforms like TikTok be effective for B2B marketing, and what content strategies work best?

Yes, platforms like TikTok are increasingly proving effective for B2B marketing, particularly for reaching younger professionals and showcasing company culture and expertise in an authentic way. Successful B2B strategies often involve short-form educational content, behind-the-scenes glimpses, industry insights, and creative storytelling that humanizes the brand, rather than direct sales pitches. The key is to adapt content to the platform's native, engaging style.

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Engaging social media content and interaction, illustrating B2B social media marketing tips and insights.