Jennifer Gutman on breaking down common social media misconceptions

Behind the Post Published: January 10, 2022
Jennifer Gutman on breaking down common social media misconceptions

Jennifer Gutman, Director of Social Strategy goes Behind the Post to break down common social media misconceptions 

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Episode summary

Jennifer Gutman, Director of Social Strategy at Oktopost, joins host Olivia Messina on Behind the Post to clear the air about some common social media misconceptions that are still floating around our highly social world.

The more followers, the better? Can you actually measure the ROI of social media? Can you hire a millennial to run your social and be successful?

Jen helps uncover why it’s crucial to have a social strategy, why brands don’t need a crazy active presence on every social network, and how to break through the social media noise to reach your customers and buyers.

She reveals how to make B2B social less boring and why you don’t always need to take the conventional approach to social media, and why it’s important to take calculated risks in the ever-changing world of social.

Meet Jennifer Gutman

Jennifer Gutman is Oktopost’s Director of Social Strategy. With more than 10 years of experience in SaaS that includes MarTech and conversational commerce, Jennifer has an impressive reputation of leading meaningful transformations across B2B organizations to be forward-thinking when it comes to using technology.

Jennifer passionately believes that social media is the anchor of any successful B2B marketing strategy and is helping to transform the way B2B organizations manage and measure social media. She has worked closely with Oktopost customers of all sizes to roll out and scale their employee advocacy programs and grow their social media presence. She is known for guiding B2B marketers to speak the same language as the rest of their organization, earning them a seat at the strategy table.

She’s a trusted employee advocacy advisor, podcast host to Oktopost’s hit series “Radically Transparent”, where she delivers high-energy episodes while challenging her guests to expose their radically transparent truths behind being a modern-day marketing leader, webinar producer, and a fierce advocate for leveraging social media to build authentic and meaningful relationships between brands and their customers.

Unleash your inner artist

Behind the Post is a podcast by Social Media Managers, for Social Media Managers. Host Olivia Messina and her guests talk about the real challenges SMMs face while talking through the creative processes they need to create engaging content every day.

In each episode, SMMs talk through how they stay creative and interesting across their various social channels. The conversations are built to work through fresh ideas and captivating ways to keep your audience engaged and your leads funneling in.

One thing’s for sure, you’ll leave every episode with the tools and inspiration you need to nail your next social campaign!

Love going behind the post?

Spread the news: every social media manager can master the art of social media! If you love going behind the post as much as we do, please subscribe wherever you find your podcasts.

You can find Olivia and her guests on Spotify and YouTube. In the meantime, ask a question for Olivia and her guest to answer on the next episode!

Frequently Asked Questions

Can B2B social media efforts genuinely yield measurable ROI?

Yes, absolutely. The blog post challenges the misconception that social media ROI is unmeasurable for B2B. Experts like Jennifer Gutman emphasize the importance of transforming how B2B organizations manage and measure social media, highlighting it as a crucial aspect of overall marketing strategy.

Why is a defined social media strategy essential for B2B organizations?

A robust social media strategy is crucial because it serves as the anchor for any successful B2B marketing effort. It helps brands navigate the social landscape, break through noise to reach target customers and buyers, and ensures efforts are aligned with business goals rather than just maintaining a presence on every network.

How can B2B brands make their social media content more engaging and less 'boring'?

To make B2B social media less boring, brands should be willing to take calculated risks and avoid always taking a conventional approach. Focusing on creative processes, fresh ideas, and captivating ways to keep audiences engaged is key to breaking through the noise and funneling leads.

What role does employee advocacy play in a successful B2B social media strategy?

Employee advocacy is a vital component of a successful B2B social media strategy. It enables organizations to scale their social media presence, build authentic and meaningful relationships with customers, and amplify brand messages through trusted voices within the company.

What are common misconceptions about B2B social media effectiveness?

Common misconceptions include the belief that 'more followers mean better' performance and that brands need to maintain a 'crazy active presence on every social network.' The reality is that strategic presence, measurable ROI, and targeted engagement are far more critical than sheer volume or presence across all platforms.

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