Infusing B2C energy into your B2B social strategy

Behind the Post Published: February 24, 2026
Infusing B2C energy into your B2B social strategy

In this episode, B2B Social’s Rising 30 star Kassandra Quinn joins us to share how B2B brands can adopt B2C-style creativity, humor, and influencer collaboration to create more human, engaging social media strategies that drive measurable business results.

Listen to the Podcast:

Or subscribe on Spotify, Apple Podcasts, or YouTube

Watch the live recording:

Episode Summary

“B2B traditionally talks like a company instead of a person, and that just comes across really stiff… we want to speak like we’re human.”

Stop us if you’ve heard this one before: “It’s B2B, so it needs to be professional.” While that usually translates to “boring,” Kassandra Quinn, Social Media Strategist at ModSquad, is here to debunk the myth that B2B has to be stiff. With over a decade of experience across B2C and B2B, Kassandra has mastered the art of bringing “people-first” energy to the corporate feed.

In this episode, Kassandra dives into why the most successful B2B strategies mirror B2C mindsets by remembering there is always a human on the other side of the screen. She shares how she uses humor, like her “CX Nightmares” Halloween campaign featuring “ghosted customers”, to build genuine trust and relatability. We also tackle the evolving world of B2B influencer marketing; Kassandra explains why the “practitioner-influencer” is the new gold standard for building authority within niche communities.

Whether you’re struggling to speak to multiple personas or trying to navigate a complex buyer journey, Kassandra offers a masterclass in keeping the “social” in social media. She breaks down how to create content that stretches across the entire funnel and why aligning with your demand gen team is critical for translating customer pain points into thumb-stopping posts.

Hot Topics:

  • How to bring B2C energy into B2B content (without losing credibility)
  • What B2B influencer marketing really looks like today, and how to do it right
  • A simple checklist for deciding if a trend is worth jumping on
  • How to create social content that works across the entire B2B funnel

Meet Kassandra

Kassandra Quinn is a seasoned social media professional with over a decade of experience across social media, content management, and consumer marketing.

She specializes in social media marketing, executive communications, employee advocacy, and influencer outreach, with hands-on experience across both B2B and B2C. She’s especially passionate about using social media to build brand authority and create meaningful connections with audiences.

Love going Behind the Post? Catch all of the episodes here and don’t forget to leave a review!

Frequently Asked Questions

How can B2B brands make their social media content more human and engaging?

B2B brands can humanize their social media by adopting B2C-style creativity, humor, and a 'people-first' approach. This means speaking like a person, not just a company, and creating relatable content that builds genuine trust and engagement with the audience.

What is the new gold standard for B2B influencer marketing?

The new gold standard for B2B influencer marketing is the 'practitioner-influencer.' These are individuals with deep, niche expertise who can authentically build authority and create meaningful connections within specific professional communities, providing credible insights.

How can B2B social media content be optimized to support the entire sales funnel?

To optimize B2B social media content across the entire sales funnel, brands should translate customer pain points into thumb-stopping posts. Aligning content with demand generation teams is crucial to address various stages of the complex buyer journey and drive measurable business results.

What strategies help B2B brands use humor and creativity effectively without losing credibility?

B2B brands can effectively use humor and creativity by focusing on relatable experiences and a 'people-first' energy, as demonstrated by campaigns like 'CX Nightmares.' The key is to connect authentically with the audience on human terms while staying relevant to B2B challenges.

How can B2B brands overcome the perception of being 'stiff' or 'boring' on social media?

B2B brands can overcome a stiff image by challenging the myth that B2B must be overly professional. Instead, they should embrace a 'people-first' energy, infusing creativity, humor, and relatability into their content to build genuine connections and drive engagement.

Get ready!

The latest B2B marketing magic is about to land in your inbox
Join 30K+ pros already on the inside

Engaging social media content and interaction, illustrating B2B social media marketing tips and insights.