Natalie Lambert on why measuring TOFU content is painful

Content Marketing Published: August 05, 2021
Natalie Lambert on why measuring TOFU content is painful

Natalie Lambert, Global Director of Storytelling for Google Cloud at Google, takes the hot seat today.

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Meet Natalie Lambert

Natalie is on the Google marketing leadership team responsible for messaging, customer intelligence, social media, and content strategy for Google Cloud. Prior to that, she was the Chief Marketing Officer at Instart, an enterprise security company acquired by Akamai.

Before joining Instart, Natalie served as the Chief Marketing Officer at Sapho, an enterprise productivity company acquired by CItrix. Previously, she spent seven years at Citrix where she held multiple product marketing leadership positions, including having responsibility for the company’s multi-product solutions, thought leadership efforts, and positioning of Citrix as a leader in digital workplace technologies.

Natalie began her career at Forrester Research where she was a principal analyst covering end user computing. In that role, she advised clients on technology investments and best practices surrounding the enterprise computing environment. Natalie has been widely quoted in the press, including outlets such as The New York Times and The Wall Street Journal, and has written for Wired, Forbes and CIO.com.

Episode summary

Understanding the impact of all the various things B2B marketers do is hard to quantify. Today’s marketing leaders do not have the ability to say that a specific tweet or single podcast has led to a true sales lead.

Natalie Lambert, Global Director of Storytelling for Google Cloud at Google dives head first into the challenges of measurement, especially with top of funnel content going down the funnel, understanding the peaks and valleys of success and ways to quantify activity that leaders may not even know if or how it participated in a customer’s purchasing decision.

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Radically Transparent, is a podcast geared towards the modern-day B2B marketer. Host Jennifer Gutman and her guests are a mixture of renowned marketing and sales leaders from B2B marketing organizations around the globe.

Each episode shines a light on the inner workings of B2B leadership– including what keeps successful CEOs, CMOs, VPs and social media teams up at night, professionally. The conversations are real, raw and authentic all while revealing to listeners the unfiltered, not-so-known truths of today’s most interesting marketers.

Quickly becoming one of the Oktopost’s most popular original podcast shows on the internet, new episodes air every Thursday on Radically Transparent, a podcast channel, built for marketers, by marketers.

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Frequently Asked Questions

How can B2B marketers accurately measure the impact of top-of-funnel content?

B2B marketers often find it challenging to quantify the true impact of top-of-funnel content. Natalie Lambert, Global Director of Storytelling for Google Cloud, delves into these measurement complexities, discussing how to track content through the funnel, understand success metrics, and quantify activities that contribute to a customer's purchasing decision, even when direct attribution is unclear.

What are common measurement challenges for B2B marketing leaders?

B2B marketing leaders frequently struggle to attribute specific marketing activities, such as a tweet or a podcast, directly to a sales lead. The Radically Transparent podcast features discussions with marketing and sales leaders, including Natalie Lambert, who explore these measurement hurdles and the difficulties in quantifying the comprehensive impact of B2B marketing efforts.

What are key components of a successful B2B marketing strategy, as discussed by Google Cloud leadership?

As Global Director of Storytelling for Google Cloud, Natalie Lambert's expertise encompasses messaging, customer intelligence, social media, and content strategy. A successful B2B marketing strategy, as inferred from her discussions, emphasizes understanding and quantifying the contribution of diverse marketing activities to the customer journey, even amid measurement complexities.

What challenges do B2B marketers face in attributing sales leads to specific marketing touchpoints?

A significant challenge for B2B marketers is precisely attributing sales leads to individual marketing touchpoints. The blog post highlights that leaders often lack the ability to definitively link a single tweet or podcast to a true sales lead, a topic Natalie Lambert discusses in relation to quantifying various activities and their participation in a customer's purchasing decision.

Where can B2B marketing professionals find authentic insights on industry leadership and measurement challenges?

B2B marketing professionals seeking authentic insights on industry leadership and measurement challenges can tune into the Radically Transparent podcast, brought to you by Oktopost. This podcast features renowned marketing and sales leaders, like Natalie Lambert, sharing real, raw, and unfiltered truths about B2B leadership, including the complexities of quantifying content impact and marketing ROI.

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