Winning advocacy strategies and embracing AI with Rhonda Hughes

Radically Transparent Published: May 11, 2023
Winning advocacy strategies and embracing AI with Rhonda Hughes

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Episode summary

Undoubtedly, AI is reshaping how marketers approach their content strategy. While some debate the drawbacks of these widespread tools, our upcoming guest believes that it’s actually helping content professionals stand out and break through the noise!

In this episode of Radically Transparent, Rhonda Hughes, Vice President of Corporate Marketing for Mural, shares her positive outlook on AI tools like ChatGPT while emphasizing the importance of media literacy.

With over 17 years of marketing experience, she not only shares her perspective on how AI impacts content as a whole but delves into where it plays a role in social strategy. As many social media professionals do not have formal copywriting training, these platforms can offer handy copywriting skills and different perspectives.

Having launched 4 successful employee advocacy programs, Rhonda even breaks down what makes a winning program. She believes you must remain employee-centric and view advocacy as a means of helping your employees find relevant content that will be interesting and valuable in their feeds.

The way I’ve always gone into it is how do we build a program that’s going to help the business, but also help employees build themselves up professionally.”

She wraps the show by discussing how she likes to measure advocacy, including total social actions, which she explains as engagements, plus all the other things. Highlighting the importance of analyzing what action is coming from the content we are putting into the world.

Hot topics of this episode include:

  • Where AI fits in content and social media marketing
  • The common denominators in winning employee advocacy programs
  • How you should be measuring the impact of your employee advocacy efforts

Meet Rhonda

Rhonda Hughes is currently the Vice President of Corporate Marketing for Mural. She’s a storyteller and connector of people and ideas with 17+ years of experience helping brands build connections with their audiences. Rhonda has a knack for pushing boundaries to create new value and inspiring teams to create fresh, fun, engaging content, social media campaigns, and programs.

Her approach is simple of creating value, not noise has earned recognition from Business Insider, Mashable, Hubspot, Sprout Social, KISSmetrics and snagged her a spot on North Bay’s 40 under 40 “Ones to Watch” list and listed among the “Top 50 Women in Content”.

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Frequently Asked Questions

How can AI tools enhance B2B content and social media marketing strategies?

AI is significantly reshaping B2B content strategy by enabling content professionals to stand out and break through market noise. For social media, AI platforms can offer valuable copywriting skills and diverse perspectives, which is particularly beneficial for professionals without formal training.

What are the key characteristics of a successful B2B employee advocacy program?

A winning B2B employee advocacy program is fundamentally employee-centric. Its core principle is to empower employees by helping them discover relevant and valuable content for their social feeds, fostering their professional growth while simultaneously contributing to business goals.

How should B2B organizations measure the impact and ROI of employee advocacy efforts?

Measuring the impact of employee advocacy involves tracking 'total social actions,' which includes engagements and all other measurable actions generated from shared content. The key is to analyze the specific outcomes and actions driven by the content employees amplify, demonstrating tangible value.

Can AI platforms assist B2B social media professionals in improving their copywriting skills?

Yes, AI platforms can significantly aid B2B social media professionals in developing their copywriting skills, especially for those who lack formal training. These tools provide handy copywriting assistance and generate diverse content perspectives, enhancing the quality and effectiveness of social messaging.

Why is an employee-centric approach vital for building a winning B2B employee advocacy program?

An employee-centric approach is vital because it ensures the program resonates with and benefits the employees themselves. By focusing on helping employees build their professional brand through valuable content, businesses cultivate a more authentic, engaged, and sustainable advocacy program that yields positive outcomes for both the individual and the organization.

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