How an employee advocacy program positively impacts an organization

Radically Transparent Published: July 07, 2022
How an employee advocacy program positively impacts an organization

Adam Clarke, Head of Marketing at Zest, on the Radically Transparent podcast.

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Episode summary

There’s never been a better time than now to make employee experience a priority. That experience is an opportunity to showcase the individual moments that make up the relationship employees have with their company.
But what’s the best way to tell their story?

Employee advocacy, of course!

Meet Adam Clarke, a seasoned marketing leader currently serving as the Head of Marketing at Zest. He stopped by the Radically Transparent podcast to disclose how challenging it can be as a marketing leader to keep up with the advances of technology. He opens up about self-pressure and doomscrolling. He shares and reveals how, despite technology moving so quickly, there are certain tools that are essential in his MarTech stack and how leaders can up their employee engagement despite the state of the world.

He even emphasizes the importance of how an employee advocacy program gives employees the opportunity to feel confident with their peers and customers – which is a key component to creating a positive employee experience. Lastly, Adam offers some of his best tips to fellow marketing leaders who may be needing to gain buy-in from leadership to launch a program of their own.

Hot topics of this episode include:

  • The top tools in Adam’s MarTech stack that have been essential to his success as a marketing leader (Yes –Oktopost is one of them!)
  • How employee advocacy is positively impacting colleagues, the workplace, and workplace culture with the confidence to impact an organization’s bottom line in both revenue and headcount
  • Why now is the time to make employee engagement a burning priority; and the role content plays in it to keep the momentum going

Meet Adam Clarke

Adam is an award-winning B2B SaaS-focused marketer and blogger with over 15 years of B2B and B2C experience. He’s led some of the biggest and best brands in their respective industries and is currently serving as Head of Marketing at Zest, the next-generation employee benefits platform.

In his spare time, you can find Adam running LDN Life, an award-winning blog about London, writing his Culture Punks LinkedIn (Weeklyish) Newsletter about CX, EX, and Purpose, and on the Inside Fintech Podcast.

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Frequently Asked Questions

What are the core benefits of implementing an employee advocacy program in a B2B organization?

Implementing an employee advocacy program empowers employees to feel confident engaging with peers and customers, positively impacting workplace culture. As highlighted by Adam Clarke, such programs can directly influence an organization’s bottom line by contributing to both revenue growth and headcount efficiency.

Which MarTech tools are essential for B2B marketing leaders navigating rapid technological advancements?

Despite the fast pace of technology, certain tools remain crucial for marketing leaders. Adam Clarke emphasizes that an effective MarTech stack should include platforms that enhance employee advocacy and social media management, with Oktopost being identified as an essential tool for his success.

How can marketing leaders effectively gain leadership buy-in for launching an employee advocacy program?

To secure leadership buy-in for an employee advocacy program, marketing leaders should focus on demonstrating its tangible benefits. Adam Clarke provides tips on articulating how the program impacts key business metrics like revenue and headcount, making a clear case for its value to the organization.

Why is employee engagement a critical priority for B2B companies right now, and what role does content play?

Employee engagement has become a burning priority as it directly impacts employee experience, showcasing individual moments of their relationship with the company. Content plays a vital role in sustaining this momentum, helping to keep employees connected, informed, and confident in their contributions to the organization.

How does employee advocacy contribute to a positive employee experience within B2B companies?

Employee advocacy is a key component in creating a positive employee experience by giving employees the opportunity to feel confident and empowered when interacting with their peers and customers. This fosters a sense of purpose and belonging, enhancing overall job satisfaction and engagement within the company.

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