Sarah Kuntsal on overcoming roadblocks in healthcare marketing

B2B Marketing Published: September 09, 2021
Sarah Kuntsal on overcoming roadblocks in healthcare marketing

Veyo’s VP Marketing, Sarah Kuntsal, takes the hot seat on this episode of the Radically Transparent podcast, brought to you by Oktopost.

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Meet Sarah Kuntsal

As the VP of Marketing at Veyo, Sarah manages the marketing, communications, public relations, and driver recruitment effort for Veyo’s stakeholders. Stakeholders may include health plans, state governments, healthcare facilities, members, transportation providers (both current and potential), Veyo partners, employees (both current and potential), and the media.

Sarah joined Veyo in 2015 where she launched the Veyo brand and helped introduce the first-ever fleet of Medicaid-credentialed rideshare drivers to the healthcare industry.

Prior to working at Veyo, Sarah worked in digital strategy and account planning at several large advertising agencies where she worked across a variety of industries including healthcare, financial services, and the automotive industry, and as an aerospace engineer at an engineering services firm.

Sarah holds a bachelor’s degree in Aerospace Engineering from the University of California, San Diego, and an MBA in Finance from Pepperdine University.

Episode summary

VP Marketing at Veyo, Sarah Kuntsal, gets “radically transparent” about the challenges of marketing in a highly regulated industry, like healthcare. From creating meaningful interactions to drive lengthy sale cycles to ensuring your initiatives follow the guidelines of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), there’s certainly no shortage of daunting obstacles quarter over quarter.

In this episode, Sarah shares why healthcare marketing is tricky and reveals what she’s doing to keep her teams up to par with non-stop, ever-changing regulations, such as HIPAA, and how she’s continuously working to unite sales and marketing. She explores why content creation is helping her team thrive in reaching and engaging potential partners. And even explains why she’s not focusing on advertising this year, and what she’s doing instead!

A must-listen episode for anyone marketing in a regulated industry.

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Radically Transparent is a podcast geared towards the modern-day B2B marketer. Host Jennifer Gutman and her guests are a mixture of renowned marketing and sales leaders from B2B marketing organizations around the globe.

Each episode shines a light on the inner workings of B2B leadership– including what keeps successful CEOs, CMOs, VPs, and social media teams up at night, professionally. The conversations are real, raw, and authentic all while revealing to listeners the unfiltered, not-so-known truths of today’s most interesting marketers.

Quickly becoming one of Oktopost’s most popular original podcast shows on the internet, new episodes air every Thursday on Radically Transparent, a podcast channel, built for marketers, by marketers.

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Frequently Asked Questions

What are the primary challenges for B2B marketing in highly regulated industries like healthcare?

B2B marketing in highly regulated sectors such as healthcare presents significant obstacles, including ensuring initiatives comply with strict regulations like HIPAA, navigating lengthy sales cycles to create meaningful interactions, and continuously adapting to non-stop, ever-changing industry guidelines.

How can B2B marketers effectively use content creation in a regulated industry?

Content creation is a powerful strategy for B2B marketers in regulated industries to thrive. It helps teams reach and engage potential partners and stakeholders effectively, providing a compliant method to disseminate information and build relationships, especially when traditional advertising may be de-emphasized.

What strategies help align B2B sales and marketing teams in regulated environments?

In regulated B2B environments, aligning sales and marketing involves continuous effort to unite the teams. Strategies often focus on shared objectives and using tools like content creation to engage potential partners, ensuring both departments work collaboratively while adhering to industry-specific regulations and compliance standards.

How do B2B marketing leaders stay compliant with evolving regulations like HIPAA?

B2B marketing leaders in regulated industries, particularly healthcare, maintain compliance by continuously working to keep their teams up to par with non-stop, ever-changing regulations such as HIPAA. This involves ongoing education, strategic adaptation of initiatives, and a deep understanding of legal guidelines to avoid roadblocks.

What B2B leadership insights can be gained from the Radically Transparent podcast?

The Radically Transparent podcast offers B2B marketing leaders authentic insights into the inner workings of B2B leadership. It covers the professional challenges and unfiltered truths faced by successful CEOs, CMOs, VPs, and social media teams, providing valuable perspectives on navigating today's complex B2B marketing landscape.

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