How to Create and Boast a Brand Customers Trust

Radically Transparent Published: February 02, 2023
How to Create and Boast a Brand Customers Trust

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Episode Summary

Marketing teams’ holy grail is to create and boast a brand customers trust. But how is that trust built? And even more debated in marketing circles, how is brand trust effectively and accurately measured?

Introducing Talia Schmidt, Country Marketing Lead at Cisco, an expert in brand building and a featured guest on the Radically Transparent podcast.

In this episode, Talia unravels why at the very core of understanding the effectiveness of brand trust is data. She battles with why it’s often easier to measure lead generation campaigns than branding and reveals where organizations can focus when it comes to figuring out a good way to measure effectiveness of brand campaigns over a period of time.

Throughout the episode, Talia reminds marketers that brand marketing is a long play. She’s also transparent about why regardless of company size brand marketing is an essential and important part of any marketing function.

Hot Topics of this Episode Include:

  • How to build brand trust that ignites meaningful relationships
  • Understanding if what you’re doing for the brand is actually effective
  • How marketers can prove the value of brand marketing through data

Meet Talia

Talia Schmidt leads the marketing efforts for Cisco in Israel as the senior marketing persona in the country. In her role Schmidt oversees the long-range strategy and planning for Cisco Israel. As part of the Cisco management team in Israel, Schmidt is responsible for leading the marketing efforts, setting strategy and supporting the strategic and business goals of Cisco Systems in Israel. In addition, she leads the marketing domain across all company groups in Israel including new acquisitions, business units, development and R&D groups and sales organizations.

A Marketing Leader of 15 years with a record as part of founding teams of several Startup companies, she holds a strong background setting and executing strategy, and propelling growth in technology-focused start-ups specifically in B2B, cloud and SaaS -based technologies and products.

In previous roles, Schmidt was VP marketing, EMEA at AllCloud, the biggest cloud solution provider in Israel and was a founding member of Atera, A SaaS company for IT infrastructure management. Earlier career roles include executive positions as a member of the founding team at adCore, a SaaS company for digital marketing automation and additional leadership roles in marketing and product management.

Schmidt holds a Bachelor’s degree in international relations and far eastern studies from the Hebrew university in Jerusalem and a Master’s degree in Business Administration, from the international program at Tel Aviv University.

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Frequently Asked Questions

How can B2B organizations effectively measure brand trust and its impact?

Measuring brand trust in the B2B sector requires a data-centric approach, focusing on long-term effectiveness rather than immediate lead generation metrics. Organizations should identify key data points and track them over time to understand how brand initiatives contribute to building meaningful customer relationships and supporting overall business objectives.

Why is data essential for demonstrating the value of B2B brand marketing campaigns?

Data is critical for proving the ROI and effectiveness of B2B brand marketing because it allows marketers to quantify the impact of their efforts. While brand building is a long-play, robust data analysis enables marketers to move beyond intuition, demonstrating how improved brand perception and trust translate into tangible business growth and justify marketing investments over time.

What is the significance of brand marketing for B2B companies, especially for long-term growth?

Brand marketing is an essential and long-term component for B2B companies of all sizes. It serves as the foundation for building customer trust and fostering meaningful relationships, which are paramount for sustainable growth and market leadership. A strong brand ensures a resilient market presence, making subsequent sales and lead generation efforts more effective.

What are key considerations for building brand trust that fosters meaningful B2B relationships?

Building brand trust in the B2B landscape involves a strategic and consistent effort. Key considerations include deep audience understanding, unwavering commitment to delivering on promises, transparent communication, and leveraging data to continuously refine messaging and engagement strategies. This cultivates the strong, enduring relationships vital for B2B success.

How do B2B marketing leaders approach strategy and measurement for brand building in complex environments?

B2B marketing leaders in complex environments, such as technology and SaaS, approach brand building with a focus on long-range strategy and data-driven measurement. They understand brand marketing as a sustained effort, integrating it across business units and continuously assessing its effectiveness against strategic and business goals through robust data analysis, rather than solely on short-term gains.

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