What is social media governance?

Radically Transparent Published: August 04, 2022
What is social media governance?

Colin Day, Managing Director of EMEA and APAC at Oktopost, tackles the topic of social media governance and how B2B organizations can manage social media risk with confidence to grow and increase revenue.

Listen to the podcast:

Or catch us on Apple Podcasts, Spotify, or YouTube.

Want to hear more from renowned B2B marketing leaders? Catch all episodes here.

Episode summary

How do you define social media governance?

According to PwC, social media governance involves understanding the risks that social media poses to an organization and being confident that you are prepared to manage them appropriately.

With the number of individuals and organizations using social media rapidly increasing and the benefits of a successful social media strategy quite significant, many marketers have added the topic of social media governance to their agenda.

Whether you are a small business or a large multi-national company operating globally, risk management and compliance need to be rethought when it comes to social media.

Colin Day, Managing Director of EMEA and APAC here at Oktopost, is stopping by the Radically Transparent podcast to discuss some of the biggest struggles that companies are facing today regarding social governance and why not all crises are bad.

Hot topics of this episode include:

  • How marketing, legal, and compliance teams can come together to create a safe and practical social media policy
  • How B2B organizations are prioritizing social governance efforts, especially in regulated industries– and where Oktopost can help
  • Colin’s biggest lesson learned post-recovery after he had to hit the big red button to stop all social media

Meet Colin

With more than 30 years of experience across sectors that include MarTech and FinTech, Colin Day has an excellent track record of building and operating high-performing, go-to-market functions. He also has hands-on experience in implementing all aspects of commercial operations in technology and financial services firms across the globe. His standing among his peers in the marketing community is exceptional, as shown by the number of awards he has received during his career.

Most recently, Day founded his own advisory business, Magnetic North Associates, providing strategic guidance for C-Suite executives (CEO, CMO, CSO) as a Non-Executive Director and Board Level Advisor, conducting due diligence across a range of transactions ($25M+) focusing on marketing technology, consulting services, and financial technology. Prior to Magnetic North Associates, Colin Day spent 18 years with Financial Technology giant FIS, where he held various leadership roles across business development, product management, and marketing.

Watch the recording:

Stay in the loop

Radically Transparent is a podcast geared towards the modern-day B2B marketer. Host Jennifer Gutman and her guests are a mixture of renowned marketing and sales leaders from B2B marketing organizations around the globe.

Each episode shines a light on the inner workings of B2B leadership– including what keeps successful CEOs, CMOs, VPs, and social media teams up at night, professionally. The conversations are real, raw, and authentic, all while revealing to listeners the unfiltered, not-so-known truths of today’s most interesting marketers.

Quickly becoming one of Oktopost’s most popular original podcast shows on the internet, new episodes air every Thursday on Radically Transparent, a podcast channel, built for marketers, by marketers.

Catch all episodes here.

Like what you heard?

Help us get the word out! Leave a rating and review on Apple Podcasts by heading on over to the Library Tab under Shows. Click on the podcast subscription and scroll down to Ratings & Reviews to give it a star rating.

It’ll take you less than a minute, and it’ll help us spread the word about Radically Transparent.

Subscribe to the Radically Transparent Podcast, brought to you by Oktopost, today:

Frequently Asked Questions

What is B2B social media governance and why is it important for businesses?

B2B social media governance involves understanding the risks social media poses to an organization and confidently managing them appropriately. It's crucial for B2B marketers to address these risks to ensure compliance, foster growth, and increase revenue through a successful social media strategy.

How do B2B organizations manage social media risk and ensure compliance?

B2B organizations manage social media risk and compliance by re-evaluating their strategies, especially in regulated industries. This involves marketing, legal, and compliance teams collaborating to create safe and practical social media policies that protect the organization while enabling effective social engagement.

What is the role of marketing, legal, and compliance teams in B2B social media policy creation?

Marketing, legal, and compliance teams are critical in B2B social media policy creation. They must come together to define potential risks, establish clear guidelines, and ensure that all social media activities are both practical and compliant with internal standards and external regulations.

How can B2B companies develop a safe and practical social media policy?

Developing a safe and practical social media policy for B2B companies requires a collaborative effort from marketing, legal, and compliance teams. Their combined expertise helps identify and mitigate social media risks, ensuring the policy supports business objectives while maintaining brand safety and regulatory adherence.

How does Oktopost assist B2B organizations with social media governance?

Oktopost helps B2B organizations prioritize and strengthen their social governance efforts, particularly for those operating in regulated industries. It provides the tools to manage social media risk with confidence, ensuring compliance while driving growth and increasing revenue through a secure social presence.

Get ready!

The latest B2B marketing magic is about to land in your inbox
Join 30K+ pros already on the inside