B2B marketing’s editor-in-chief on making community the secret to success

B2B Marketing Published: February 10, 2022
B2B marketing’s editor-in-chief on making community the secret to success

Joel Harrison, Editor-in-Chief at B2B Marketing takes on community building.

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Episode summary

Joel Harrison, Editor-in-Chief at B2B Marketing, sits down with host Jennifer Gutman to shed a bright light on why more B2B brands are leveraging community. This episode is filled with the truths behind building a successful community, and how brands are leaning on its benefits to positively impact customer lifecycles. You’ll walk away with insight into how to bring the right people with the right energy to lead and grow your community. Joel even reveals a few secrets of his own from building one of the B2B marketing industry’s most vibrant and known communities.

Meet Joel Harrison

As editor-in-chief of B2B Marketing, and one of its founders, Joel plays a strategic role in the company, focusing on the development of all B2B Marketing’s content, products, and services – including events, training, reports, and the magazine.

He’s also an ambassador and evangelist for B2B more generally, and a regular speaker at conferences and at in-house marketing team meetings. When he’s not banging the drum for B2B, he’s interested in cycling, architecture, history, and Bristol City FC. You can find him tweeting here.

Stay in the loop

Radically Transparent is a podcast geared towards the modern-day B2B marketer. Host Jennifer Gutman and her guests are a mixture of renowned marketing and sales leaders from B2B marketing organizations around the globe.

Each episode shines a light on the inner workings of B2B leadership– including what keeps successful CEOs, CMOs, VPs, and social media teams up at night, professionally. The conversations are real, raw, and authentic all while revealing to listeners the unfiltered, not-so-known truths of today’s most interesting marketers.

Quickly becoming one of Oktopost’s most popular original podcast shows on the internet, new episodes air every Thursday on Radically Transparent, a podcast channel, built for marketers, by marketers.

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Frequently Asked Questions

Why is community building becoming essential for B2B brands?

B2B brands are increasingly prioritizing community building because it offers a powerful way to engage customers, foster loyalty, and significantly impact customer lifecycles. It helps connect the right people with shared interests and energy, driving growth and advocacy within the industry.

How does a strong B2B community benefit the customer lifecycle?

A robust B2B community positively influences the entire customer lifecycle by fostering deeper engagement, providing peer support, facilitating knowledge sharing, and cultivating brand loyalty. This leads to improved retention, advocacy, and ultimately, sustained business growth.

What are the foundational truths for building a successful B2B marketing community?

Successful B2B communities are built on bringing together individuals with the right energy and shared purpose. Key truths involve understanding your audience, facilitating authentic interactions, and having dedicated leadership to nurture and grow the community effectively. Industry experts often reveal practical strategies for achieving this.

What kind of B2B marketing leadership insights are discussed in industry podcasts?

Industry podcasts geared towards modern B2B marketers delve into the inner workings of B2B leadership. They feature renowned marketing and sales leaders who reveal unfiltered truths about professional challenges, strategic decisions, and what drives success for CEOs, CMOs, VPs, and social media teams.

What strategic contributions does an Editor-in-Chief make to B2B content and community development?

An Editor-in-Chief plays a pivotal strategic role in B2B organizations by guiding the development of all content, products, and services, including events, training, reports, and publications. They also serve as an ambassador and evangelist for B2B best practices, leveraging their experience to build vibrant industry communities.

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