Announcing the Winners of the B2B Social Media Awards 2022! 🚀

Product Support Engineer

location icon Ramat-Gan

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Oktopost is a social engagement suite used by some of the top B2B brands in the world, like Intercom, Wix, and Sisence, to deliver exceptional customer experiences to their customers.  

We genuinely care about our customers and their goals, and we want each customer to have a great experience using our platform. Alas, every software can have bugs and issues, and how we address them is a critical component of that experience.  

We're looking for a full-stack problem solver who enjoys coding and talking with customers. That person should be able to troubleshoot and solve issues down to the code level and communicate with non-technical users.

As a Product Support Engineer at Oktopost, you will be the technical point of contact for customer issues and a subject matter expert on how the system works for internal stakeholders.

Responsibilities

Qualifications

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