Grand Rapids, MI Are you an experienced Account Manager, Account Executive, or Customer Success star? Looking to take a step forward in your professional career? Do you want to join an amazing company with an outstanding product, stellar team members, and the best clients? Then Oktopost is the place for you!
Oktopost is revolutionizing the way companies connect with their customers and audiences. We enable B2B marketers fully manage and optimize social media to drive their businesses forward in a scalable and measurable way. Leading B2B organizations all over the world such as ACI Worldwide, Snowflake and Fujitsu are using Oktopost to improve and understand their social presence in order to make better business decisions. We are a global, fast-paced, and innovative start up with offices in Ramat Gan, London, and Grand Rapids (MI).
Oktopost is searching for a self-motivated and proactive Account Manager to join the global team focusing on the North American market.
Responsibilities
- Develop long-term customer relationships, while promoting retention and loyalty
- Manage expansion opportunities and renewal processes for a portfolio of customers
- Work closely with the Customer Success team to identify new value areas for existing customers
- Work closely with Oktopost departments on clients’ needs and pains, in order to maintain the expansion and growth of the product
- Create, build, and project your own Forecasting and Reporting using our CRM and tools
Requirements
- 2+ years of experience in an Account Management or other client-facing roles with sales experience from lead to close
- Quota carrying experience
- Bachelor’s degree or equivalent
- Excellent presentation, verbal, and writing skills - a must
- Proven experience and success in growing accounts’ Book of Business while driving value, overachieving targets, and creating a meaningful rapport with key stakeholders
- Super organized and a quick learner
- Works well under pressure and targets
- Experience with Salesforce - an advantage
- Experienced in a SaaS environment - an advantage
- Strong knowledge of digital marketing - an advantage