Out of sight, still in sync – managing an advocacy program for remote and global teams

Behind the Post Published: November 12, 2024
Out of sight, still in sync – managing an advocacy program for remote and global teams

In this episode, Josh Silverman from Pontoon Solutions shares creative strategies for engaging advocates worldwide—from on-demand training videos to anonymous feedback surveys, all designed to make sharing company content seamless and effective.

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Episode summary

For most employee advocacy program leaders, you likely don’t have the luxury of walking by each colleague’s desk to train them on advocacy. So, how can we keep advocates engaged when part of a global or fully remote team?

In this episode of Behind the Post, we sit down with Josh Silverman, the Social Media and Digital Coordinator at Pontoon Solutions, to uncover how he’s built an employee advocacy program that truly resonates across continents and time zones.

With colleagues scattered around the world, Josh had to get creative to keep everyone engaged. From on-demand training videos (now trimmed to a super-efficient 7 minutes) to anonymous surveys that gather valuable feedback, he’s developed strategies that make it easy for employees to confidently share company content—even without the benefit of face-to-face training and interaction.

One standout story? One of Josh’s advocates saw an incredible 600% growth in their LinkedIn network in just a year, simply by consistently sharing valuable content with their network.

Tune in to hear Josh’s top tips for training advocates, building their confidence on social media, curating engaging content, and sustaining excitement for the program over time.

Hot topics:

  • Creative ways to engage a global, remote team of advocates
  • Tips for sustaining engagement and excitement over time
  • Solutions for training advocates across different time zones

Meet Josh

Josh Silverman is a versatile Social Media and Digital Coordinator with a hand in all aspects of social media management, from Employee Advocacy to Organic and Paid social campaigns. With a passion for social media and a background in television, Josh produces engaging content for the Pontoon Solutions pages.

Josh joined Pontoon Solutions in April 2022, following his first job as a television host in Wichita, Kansas, where he co-hosted and produced the daytime television program, Good Day Kansas.

When he’s not scrolling social media, Josh can be found at a comedy club, trying to finish the day’s Crossword or rooting on his beloved New York Giants and Knicks.

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Frequently Asked Questions

How do you effectively train remote employees for an employee advocacy program?

Effective training for remote employee advocacy programs leverages accessible, on-demand video modules (e.g., concise 7-minute sessions) to build advocate confidence and ensure consistent content sharing across global teams without requiring face-to-face interaction.

What strategies maintain long-term engagement in a global employee advocacy program?

Sustaining engagement in global employee advocacy involves implementing accessible on-demand training, leveraging anonymous feedback surveys to adapt the program, and continuously curating highly engaging content that resonates with diverse international audiences, making content sharing simple and rewarding.

Can employee advocacy improve employee LinkedIn network growth?

Yes, consistent participation in employee advocacy programs can significantly boost employees' professional network growth on platforms like LinkedIn. One program saw an advocate achieve 600% LinkedIn network expansion within a year by regularly sharing valuable company content.

What are best practices for gathering feedback from remote employee advocates?

For remote employee advocacy programs, anonymous feedback surveys are a crucial best practice. They provide valuable, unbiased insights into advocate needs, program effectiveness, and areas for improvement, helping program leaders tailor strategies to enhance global engagement and impact.

How to implement employee advocacy for global and remote teams?

Implementing employee advocacy for global and remote teams requires creative strategies such as on-demand training videos, anonymous feedback mechanisms, and a focus on curating content that makes sharing seamless and effective across diverse time zones and cultural contexts, ensuring sustained engagement and program success.

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