Justin Levy on how to grow reach without driving down engagement

Radically Transparent Published: December 09, 2021
Justin Levy on how to grow reach without driving down engagement

Justin Levy, Director of Social and Influencer Marketing takes the hot seat.

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Meet Justin Levy

Justin currently leads social and influencer marketing for Demandbase. Prior, he led social marketing at ServiceNow, global social media for Citrix, and launched a social media agency that worked with Fortune 500 brands. Additionally, over his 12+ year career, he has consulted with marketing and PR agencies as well as brands across an array of industries.

While growing the client base at the social media agency that Chris Brogan and Justin launched together, Justin became a partner in an Argentinean steakhouse, helping use social media to grow the restaurant by at least 20% in sales for 30+ months straight. During that time he also founded a food and cooking blog that shared their experiences and invited friends to write as they explored their passion for cooking, including recipes, and tips. Because of this success, Justin and his team were featured in multiple business and marketing books as well as being profiled by some of the most successful marketing blogs in the world.

Justin has been interviewed by mainstream media sources including Fox Business, Associated Press, Inc. Magazine, and the Boston Globe and is the author of the second edition and co-author of the third edition Facebook Marketing.

Episode summary

In this episode, host Jennifer Gutman of Oktopost talks with Justin Levy, Director of Influencer and Social Media Marketing at Demandbase.

The conversation centers around organic social media reach and how to consistently grow community across the social media channels brands care about and the challenges of driving growth without driving down engagement. Justin details how he leans on his community manager to mastermind the creative content that drives engagement, but as a marketing leader, why he needs to know at all times where to point his team in terms of resources. He even compares why thinking about social media efforts in the same way you think about SEO work can be a game-changer in a social strategy.

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Radically Transparent is a podcast geared towards the modern-day B2B marketer. Host Jennifer Gutman and her guests are a mixture of renowned marketing and sales leaders from B2B marketing organizations around the globe.

Each episode shines a light on the inner workings of B2B leadership– including what keeps successful CEOs, CMOs, VPs, and social media teams up at night, professionally. The conversations are real, raw, and authentic all while revealing to listeners the unfiltered, not-so-known truths of today’s most interesting marketers.

Quickly becoming one of Oktopost’s most popular original podcast shows on the internet, new episodes air every Thursday on Radically Transparent, a podcast channel, built for marketers, by marketers.

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Frequently Asked Questions

How can B2B brands effectively grow organic social media reach without decreasing engagement?

B2B brands can achieve consistent organic social media growth while maintaining high engagement by focusing on strategic content development and community management. Marketing leaders need to empower community managers to mastermind creative content and understand where to strategically allocate resources to maximize impact across relevant social channels. An approach similar to SEO, focusing on long-term value and targeted efforts, can be a game-changer.

What is the strategic role of a Community Manager in B2B social media success?

A Community Manager plays a pivotal strategic role in B2B social media success by driving the creative content that fosters engagement and builds community. While marketing leaders guide overall strategy and resource allocation, the Community Manager is key to executing the tactical content plan that resonates with the target B2B audience, ensuring consistent growth without sacrificing interaction quality.

How do B2B marketing leaders determine where to invest social media resources for optimal impact?

B2B marketing leaders determine optimal social media resource investment by understanding their audience's preferred channels and aligning social efforts with broader business objectives. It's crucial to identify which platforms yield the highest quality engagement and potential for community growth. By treating social media efforts with the strategic rigor applied to SEO, leaders can make informed decisions on where to point their team's resources for maximum return on effort.

Why should B2B marketers apply an SEO mindset to their social media strategy?

B2B marketers should apply an SEO mindset to social media strategy because it encourages a focus on long-term visibility, consistent value, and targeted content. Just as SEO aims to attract relevant searchers, an SEO-informed social strategy seeks to build a highly engaged community by understanding user intent, optimizing for discoverability, and consistently delivering valuable content that attracts and retains the ideal B2B audience, ultimately driving sustainable growth.

What are the key challenges B2B marketing leaders face in sustaining social media community growth?

Key challenges B2B marketing leaders face in sustaining social media community growth include the constant pressure to increase reach without diminishing engagement, allocating resources effectively across diverse channels, and continually producing creative content that resonates. They must navigate the complexities of community building while aligning social initiatives with overarching business goals, ensuring efforts translate into tangible value for the organization.

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